Summit (Invictus Education Group)

Technical, Operations and Soft Skills Training in Customer Service, Retail and Hospitality Industries


The requirement was to assist the client in the digital transformation of their corporate training programmes for a multitude of clients in the retail and hospitality sectors. Clients included 2 renowned international hotel groups, numerous well-known fast-food chains, as well as a variety of clients within the retail sector. Various digital learning assets continue to be developed, including eLearning programmes containing interactive elements, knowledge checks, formal assessments, visual aids and animations.


The complete transformation of all face-to-face training programmes has proven to be a critical success factor in their ability to service their client’s need to rapidly move into the digital and remote learning space.

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